How long will it take for me to receive a replacement appliance? Customer Support June 10, 2019 17:58 Please allow 4-6 weeks to receive a replacement, from the time our Service Center receives your appliance. Related articles How can I track the status of my warranty claim? My Bio Ionic appliance is no longer working properly. What should I do? I need to send in my appliance for service under warranty, but I threw away the box containing the original UPC. What should I do? What is your warranty policy? How do I file a claim? Comments 0 comments Please sign in to leave a comment.