I lost the concentrator nozzle for my Bio Ionic® Dryer. Can I get a replacement? Customer Support June 10, 2019 18:03 Please contact Customer Service at firstname.lastname@example.org (or by calling 888-755-6834 weekdays between 9am-5pm EST) to purchase a new one. Related articles Does my warranty start over when I receive my replacement appliance? How do I file a claim? List of Authorized Retailers Professional inquiries The silicone strips in my OnePass® Iron are worn, falling out, or broken. What can I do? Comments 0 comments Please sign in to leave a comment.