Can I return a Bio Ionic product purchased somewhere else? Customer Support June 10, 2019 18:15 Products purchased from any of our retail partners are eligible only for exchange with Bio Ionic under our manufacturer warranty For refunds you will need to go directly to the retailer. Related articles My Bio Ionic appliance is no longer working properly. What should I do? List of Authorized Retailers How can I return my order? Do you accept returns? Are shipping charges refundable? Comments 0 comments Please sign in to leave a comment.