I need to send in my appliance for service under warranty, but I threw away the box containing the original UPC. What should I do? Customer Support June 10, 2019 18:02 Updated If the original product packaging is no longer available, you can return your tool in any secure box. Related articles Do I need to register my Bio Ionic appliance for warranty? How do I file a claim? My Bio Ionic appliance is no longer working properly. What should I do? How do I register my product? Professional inquiries Comments 0 comments Please sign in to leave a comment.