The filter cap on my Dryer has cracked. Can I get a replacement? Customer Support June 10, 2019 18:03 Please contact Customer Service at firstname.lastname@example.org (or by calling 888-755-6834 weekdays between 9am-5pm EST) to get a new one. Related articles List of Authorized Retailers I need to send in my appliance for service under warranty, but I threw away the box containing the original UPC. What should I do? What is your warranty policy? The silicone strips in my OnePass® Iron are worn, falling out, or broken. What can I do? What types of proof of purchase do you accept? Comments 0 comments Please sign in to leave a comment.