Product Registration & Warranty
- Do I need to register my Bio Ionic appliance for warranty?
- How do I register my product?
- What is your warranty policy?
- How do I file a claim?
- How can I track the status of my warranty claim?
- What happens if my warranty claim is rejected?
- Does my warranty start over when I receive my replacement appliance?
- Can I get a refund instead of a replacement?
- How long will it take for me to receive a replacement appliance?
- I need to send in my appliance for service under warranty, but I threw away the box containing the original UPC. What should I do?
- I received free accessories with my product purchase. Do I need to include/return these with my appliance?
- My Bio Ionic appliance is no longer working properly. What should I do?
- I lost the concentrator nozzle for my Bio Ionic® Dryer. Can I get a replacement?
- The filter cap on my Dryer has cracked. Can I get a replacement?
- The silicone strips in my OnePass® Iron are worn, falling out, or broken. What can I do?
- What types of proof of purchase do you accept?
- List of Authorized Retailers