Warranty

• List of Authorized Retailers
• What is your warranty policy?
• Do I need to register my Bio Ionic appliance for warranty?
• My Bio Ionic appliance is no longer working properly. What should I do?
• Can I get a refund instead of a replacement?
• What happens if my warranty claim is rejected?
• What types of proof of purchase do you accept?
• How long will it take for me to receive a replacement appliance?
• How can I track the status of my warranty claim?
• Does my warranty start over when I receive my replacement appliance?
• I need to send in my appliance for service under warranty, but I threw away the box containing the original UPC. What should I do?
• I received free accessories with my product purchase. Do I need to include/return these with my appliance?
• I lost the concentrator nozzle for my Bio Ionic® Dryer. Can I get a replacement?
• The filter cap on my Dryer has cracked. Can I get a replacement?
• The silicone strips in my OnePass® Iron are worn, falling out, or broken. What can I do?