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BioIonic Help Center logo

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The silicone strips in my OnePass® Iron are worn, falling out, or broken. What can I do?

We offer replacement strips upon request. Please contact Customer Service at [email protected]  (or by calling 888-755-6834 weekdays between 9am-5pm EST), to order replacement strips and get instructions for inserting them. Please note we recommend you wipe your iron plates clean after every use.

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