BioIonic Help Center logo
BioIonic Help Center logo

All articles

The silicone strips in my OnePass® Iron are worn, falling out, or broken. What can I do?Updated a year ago

We offer replacement strips upon request. Please contact Customer Service at [email protected]  (or by calling 888-755-6834 weekdays between 9am-5pm EST), to order replacement strips and get instructions for inserting them. Please note we recommend you wipe your iron plates clean after every use.

Was this article helpful?