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What shipping methods are available for my order?

FedEx Ground is Bio Ionic’s standard delivery service. For expedited delivery, you may select FedEx 2Day Service or FedEx Standard Overnight. For more information, read our Shipping Policy. Q: How much does shipping cost?. Orders of $85 or more quali

How long will it take to receive my order?

Orders are processed Monday to Friday, 8am – 5pm Eastern Standard Time. Orders received by 9am are shipped by the next business day. The estimated delivery times below include order processing time. Shipping Method. Estimated Delivery. FedEx Ground.

Do you ship internationally?

We're sorry, but at this time we do not ship internationally. FedEx Ground is Bio Ionic’s standard delivery service. FedEx Ground service is currently available for delivery to residential addresses in the 48 contiguous United States, Alaska, Hawaii,

How can I track my order?

Once your order ships, you will receive a confirmation email containing the shipment details, a tracking number, and a link to the selected carrier site. To track your order, click on the tracking number located near the bottom of the e-mail. Custome

What if I can't find my order?

This happens sometimes. Carriers occasionally mark packages as "delivered" before they're dropped off. Please contact the carrier if it has been more than 2 hours since you got a delivery notification.